Refund & Return Policy
RETURN POLICY
At Styles Vouge, we strive to provide our customers with the highest quality products and exceptional customer service. While we do not accept returns for change of mind, we understand that sometimes products may arrive damaged. In such cases, we are more than happy to assist you with a return.
If you receive a damaged product, please contact our customer support team within 7 days of receiving your order. We kindly ask that you provide us with clear photos of the damaged item, along with your order number and a brief description of the issue. This will help us process your return request more efficiently.
Once we have reviewed your request and confirmed the damage, we will provide you with instructions on how to return the item. Please note that the item must be returned in its original packaging and in the same condition as when you received it.
Upon receiving the returned item, our team will thoroughly inspect it to ensure that the damage is consistent with your claim. If the damage is verified, we will gladly offer you a refund or a replacement, depending on your preference.
We understand that receiving a damaged product can be frustrating, and we apologize for any inconvenience it may have caused. Our team is committed to resolving the issue promptly and ensuring your satisfaction.
If you have any further questions or concerns regarding our return policy, please do not hesitate to reach out to our customer support team. We are here to assist you and make your shopping experience with Styles Vouge a positive one.
Thank you for choosing Styles Vouge as your preferred shopping destination. We are committed to ensuring your complete satisfaction with our products. Please take a moment to familiarize yourself with our return and exchange policy.
At Styles Vouge, we understand that sometimes you may need to exchange a product for various reasons. We want to make the exchange process as smooth and convenient as possible for you. Please take a moment to review our exchange policy below.
Exchange Eligibility
We offer exchanges on all our products, subject to the following conditions:
- The product must be in its original condition, unworn, and with all tags attached.
- The exchange request must be made within 14 days of receiving the product.
- The product must not be a final sale or clearance item.
Exchange Process
If you wish to exchange a product, please follow these steps:
- Contact our customer support team at support@stylesvouge.com within 14 days of receiving the product to initiate the exchange process.
- Provide your order number, the name of the product you wish to exchange, and the reason for the exchange.
- Our customer support team will provide you with further instructions on how to proceed with the exchange.
- Once we receive the returned product and verify its eligibility for exchange, we will process the exchange.
Exchange Charges
For all exchanges, there will be a charge of Rs.350. This charge covers the processing and handling fees associated with the exchange. The client is responsible for paying this charge.
Exchange Shipping
The client is responsible for the shipping costs associated with the exchange. Please note that we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Final Sale and Clearance Items
Please note that final sale and clearance items are not eligible for exchange. These items are marked as such on our website and cannot be returned or exchanged.
If you have any further questions or need assistance with the exchange process, please don't hesitate to contact our customer support team. We are here to help!